Frequently Asked Questions

If you need help, we have a list of frequently asked questions and answers. We strive to give you the best buying experience possible. Click a question below to view the answer.

If you need to change something in your order, please contact us immediately. We usually process orders within 24 hours, and once we have processed your order, we will be unable to make any changes.

We accept Visa, MasterCard, and American Express credit and debit cards for your convenience.

Yes, you can! After placing your order you will receive an order confirmation via email. Within 24 hours of you placing your order, you will receive an expected delivery date. When the order ships, you will receive another email with the tracking number and a link to trace the order online with the carrier.

Delivery times will depend on your location. Once payment is confirmed your order will be packaged.

Delivery within USA can be expected within 3 – 5 business days.

International delivery can be expected within 7 – 21 business days.

We have a live online customer support and also a phone support. 

Yes you can call us or chat with us to let us know how you would like your headbands / crowns to be. And we will design it accordingly.